Terms of Service
Last Updated: May 26, 2026
Effective Date: May 26, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") form a binding agreement between you ("you", "your", or "User") and Ole Skool Kreativz ("we", "us", "our", or the "Company") and govern your access to and use of the CrewCafé mobile application, the website at https://crewcafe.app, and all related services (collectively, the "Service"). By creating an account, downloading the application, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, do not use the Service.
We may amend these Terms from time to time as described in Section 16. The most current version is always available at https://crewcafe.app/terms.
2. Description of Service
CrewCafé is a call-sheet and production-management application for film and television production crews. The Service allows you to create and manage projects, call sheets, crew rosters, shoot days, scene breakdowns, and related production information. The Service is provided as software-as-a-service and may be accessed through mobile applications on iOS and Android and through our website.
We are continuously improving the Service. We may add, modify, or remove features at any time without prior notice, except where prior notice is required by applicable law or by the relevant app store's terms.
3. Eligibility
The Service is intended for use in a professional context by individuals working in or supporting film and television production. To use the Service, you must be at least thirteen (13) years of age (or sixteen (16) if you are located in the European Economic Area, unless a lower age applies under your national law). By using the Service, you represent and warrant that you meet the applicable minimum age and that you have the legal capacity to enter into a binding contract.
If you use the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" includes that entity.
4. Account Registration and Security
You must create an account to use most features of the Service. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must promptly notify us at support@crewcafe.app of any unauthorised access to or use of your account.
You may not (i) share your account with another person, (ii) use someone else's account without their permission, or (iii) create more than one account for the purpose of evading enforcement of these Terms.
5. Subscriptions and Billing
Certain features of the Service are available only through a paid subscription ("Subscription"). Subscriptions are sold and processed by Apple Inc. through the Apple App Store or by Google LLC through the Google Play Store, and are subject to the terms of those stores in addition to these Terms.
5.1 Auto-Renewal
Subscriptions automatically renew at the end of each billing period (monthly, annual, or as otherwise specified at the point of purchase) at the then-current price, unless you cancel at least 24 hours before the end of the current period. Your payment method on file with the relevant app store will be charged for renewal within 24 hours prior to the end of the current period. Subscription length and price are shown to you at the point of purchase before you confirm the transaction.
5.2 Managing and Cancelling Subscriptions
You can manage or cancel your Subscription at any time through your account settings in the App Store (iOS) or Google Play Store (Android). Cancellation takes effect at the end of the current billing period; you will continue to have access to paid features until then. Deleting the application from your device does not cancel your Subscription.
5.3 Refunds
All purchases are processed by Apple or Google. Refund requests are governed by the policies of the relevant app store: see https://support.apple.com/en-us/HT204084 for Apple and https://support.google.com/googleplay/answer/2479637 for Google. Except where required by applicable law, we do not provide refunds directly. Residents of the European Union, the United Kingdom, and other jurisdictions that grant statutory withdrawal or refund rights retain those rights.
5.4 Price Changes
We may change Subscription prices at any time. Price changes for ongoing Subscriptions will take effect at the start of the next billing period after we notify you (and, where required, after you affirmatively consent), in accordance with the relevant app store's rules.
5.5 Free Trials
We may offer free trials. Unless cancelled before the trial ends, the trial will automatically convert into a paid Subscription at the price disclosed at sign-up. You may cancel at any time during the trial through your app-store account.
6. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. In particular, you agree that you will not:
- Use the Service to upload, transmit, or store content that is unlawful, defamatory, fraudulent, harassing, obscene, infringing of third-party rights, or otherwise objectionable;
- Upload information about other people (such as crew members) without an appropriate legal basis to do so;
- Reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code of the Service, except to the extent expressly permitted by applicable law;
- Use any automated means, including bots, scrapers, or crawlers, to access the Service, or interfere with or disrupt the Service or the servers and networks that host it;
- Bypass any security or access-control mechanism, or access or attempt to access another user's account or data;
- Resell, rent, lease, sublicense, distribute, or commercially exploit the Service without our prior written consent;
- Use the Service to develop a competing product or service, or to benchmark or copy our features;
- Use the Service in any way that violates applicable export controls, sanctions, or other laws.
7. User Content
The Service allows you to upload, create, and store content, including projects, call sheets, crew rosters, shoot days, scene breakdowns, attachments, and other information ("User Content"). As between you and us, you retain all right, title, and interest in and to your User Content. We do not claim ownership of your User Content.
You grant us a worldwide, non-exclusive, royalty-free licence to host, store, back up, copy, transmit, display, and process your User Content solely to operate, maintain, and provide the Service to you and the people you share it with, and to comply with applicable law. This licence is limited to the purposes described in this Section and terminates when you delete the relevant User Content or your account, except (i) for backups retained for a reasonable period and (ii) where we are required to retain the content by law.
You represent and warrant that (a) you own your User Content or have all rights necessary to grant the licence above, and (b) your User Content and your use of the Service do not violate these Terms or any applicable law, including data-protection, intellectual-property, and confidentiality laws.
You are responsible for keeping your own copies of important User Content. While we maintain backups, we do not guarantee that User Content can be recovered after deletion.
8. Intellectual Property
The Service, including all software, designs, graphics, logos, text, and other materials provided by us (the "Company IP"), is owned by or licensed to Ole Skool Kreativz and is protected by South African and international intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Service for your internal business or personal use.
The names "CrewCafé" and "Ole Skool Kreativz", together with related logos and marks, are trademarks of the Company. You may not use them without our prior written consent. All rights not expressly granted in these Terms are reserved.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them for any purpose without obligation to you.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON- INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
Nothing in these Terms excludes or limits any warranty or right that cannot lawfully be excluded or limited, including consumer rights under applicable law.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OLE SKOOL KREATIVZ, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD 100).
The limitations in this Section apply regardless of the legal theory on which the claim is based, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Ole Skool Kreativz and its affiliates, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any law or third-party right. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defences.
12. Third-Party Services
The Service relies on third-party providers such as Supabase, Clerk, Resend, Expo, RevenueCat, Apple, and Google, and may link to or interact with other third-party websites, applications, or services. Your use of those services is governed by their own terms and privacy policies. We are not responsible for the content, practices, or availability of any third-party service, and your dealings with third-party providers are solely between you and them.
13. App Store Terms
If you downloaded the CrewCafé application from the Apple App Store or the Google Play Store, the following additional terms apply.
13.1 Apple App Store
These Terms are an agreement between you and Ole Skool Kreativz only, not with Apple Inc. ("Apple"). Apple is not responsible for the application or its content. Your licence to use the application is limited to a non-transferable licence to use the application on any Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. Apple has no obligation to provide maintenance or support services for the application. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application to you; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the application. Apple is not responsible for addressing any claims by you or any third party relating to the application, including product liability claims, consumer protection claims, intellectual property infringement claims, or any other claim, complaint, suit, or controversy. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You acknowledge that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
13.2 Google Play Store
If you obtained the application from the Google Play Store, your use of the application is also governed by the Google Play Terms of Service available at https://play.google.com/intl/en_us/about/play-terms/. Google LLC ("Google") is not a party to these Terms and is not responsible for the application. Your remedies in connection with the application are between you and us, except where Google Play provides refunds in accordance with its policies.
14. Governing Law and Disputes
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) are governed by the laws of the Republic of South Africa, without regard to its conflict-of-laws rules. The Western Cape High Court (Cape Town) will have exclusive jurisdiction to hear and determine any such dispute or claim, and you irrevocably submit to the jurisdiction of that court, subject only to any mandatory rights you have to bring proceedings in your country of residence as a consumer.
If you are a consumer in the European Union, you may also have the right to bring proceedings in the courts of the country in which you reside, and the European Commission's Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr.
15. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service, in whole or in part, at any time if (a) you breach these Terms, (b) we are required to do so by law, or (c) we discontinue the Service. Where reasonably possible, we will give you advance notice. Sections that by their nature should survive termination (including those concerning User Content, intellectual property, disclaimers, limitations of liability, indemnification, and governing law) will continue to apply after termination.
16. Changes to Terms
We may modify these Terms from time to time. If we make material changes, we will provide notice through the Service, by email, or by updating the "Last Updated" date above. Your continued use of the Service after a change takes effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may cancel your account.
17. Contact
If you have any questions about these Terms, please contact us at:
Ole Skool Kreativz
Email: support@crewcafe.app
Website: https://crewcafe.app